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List of latest computer form Tenders in Indian Tenders. Click on any computer form Tenders to view BOQ, NIT and Tender Documents. Get GeM Registration and Bidding Support, Vendor Registration for computer form Tenders.

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Central Government/Public Sector

TRN :36014037 | 10 Dec, 2025

Tender Value : 4.97 Lacs

New Delhi - Delhi

Tender for gem bids for annual maintenance service - desktops, laptops andperipherals - desktop pc; dell, annual maintenance service- desktops, laptops and peripherals - desktop pc; hp, annual maintenance service - desktops, laptops andperipherals - desktop pc; hlbs, annual maintenanceservice - desktops, laptops and peripherals - desktop pc;acer, annual maintenance service - desktops, laptops andperipherals - laptop; acer, annual maintenance service -desktops, laptops and peripherals - laptop; dell, annualmaintenance service -data center assets - compute;computer-servers; neither oem nor asp, annualmaintenance service - desktops, laptops and peripherals -multifunction printer monochrome, laser, separate drum& tonner, lower range; lexmak, annual maintenanceservice - desktops, laptops and peripherals - multifunctionprinter monochrome, laser, composite cartridge, lowerrange; samsung, annual maintenance service - desktops, laptops and peripherals - multifunction printermonochrome, laser, composite cartridge, lower range;cwc, annual maintenance service - desktops, laptops andperipherals - multi-function printer colour, laser, composite cartridge, lower range; hp, annualmaintenance service - desktops, laptops and peripherals -multifunction printer monochrome, laser, separate drum& tonner, lower range; hp, annual maintenance service -desktops, laptops and peripherals - multifunction printerink jet, mono and colour, lower range; hp, annualmaintenance service - desktops, laptops and peripherals -scanner large format; hp, annual maintenance service -desktops, laptops and peripherals - ups offline 1 kva;different make, annual maintenance service -datacenter assets - network devices; layer-2-access-switch;neither oem nor asp, annual maintenance service -data center assets - network devices; layer-3-access-switch; neither oem nor asp, annual maintenance service -desktops, laptops and peripherals - wall mountethernet port rj45 cat6; d link, annual maintenanceservice - desktops, laptops and peripherals - networkattached storage; wd mycloud ex2 ultra, annualmaintenance service - desktops, laptops and peripherals -utm firewall; seqrite, annual maintenance service- video conferencing system - logitech groupconferencing; logitech; neither oem nor asp, annualmaintenance service - video conferencing system -lecturn podium system for vc; firstouch; neither oem norasp, annual maintenance service - desktops, laptops andperipherals - dvd rw drive external; hp, annualmaintenance service - desktops, laptops and peripherals -multifunction printer monochrome, laser, compositecartridge, lower range; canon, manpower outsourcingservices - fixed remuneration - it-technical; itmaintenance engineer; diploma /

Central Government/Public Sector

TRN :35986339 | 05 Dec, 2025

Tender Value : 11.00 Lacs

Kolkata - West Bengal

Tender for gem bids for entry and mid level laptop - notebook q2, scanner v3 q2, all in one pc v2 q2, computer printer v2 q2 * * // ./ ./ % %/years of past experience required forsame/similar service3 year s 2 2 % % 8 8 /mse exemption for years of experienceand turnoverno& % & % 2 2 % % 8 8 /startup exemption for years ofexperience and turnoverno 9 9 & & /document required fromsellerexperience criteria, past performance, certificate requested inatc, oem authorization certificatein case any bidder is seeking exemption from experience /turnover criteria, the supporting documents to prove hiseligibility for exemption must be uploaded for evaluation by thebuyer; ; > > ? ? & & @ @ ? ? b b? ? % % /do you want to show documentsuploaded by bidders to all biddersparticipated in bid?yes documents submitted as part of a clarification orrepresentation during the tender/bid process will also bedisplayed to other participated bidders after log in & & f f g g / minimum number of bidsrequired to disable automatic bid extension1 g /bid number: gem/2025/b/6921421? /dated: 24-11-2025 & & / bid document1 / 18 ? ? g g, , . . -- / / number of days for which bid wouldbe auto--extended3 ; @ ; @ ? ? ? ? / /number of auto extension count1 8 % 8 % /past performance20 % s %s % ?9 ?9 ? ? /bid to ra enabledno 8 8 /type of bidtwo packet bid8 8 u u /primary product categoryall in one pc v2 v v & x & x /time allowed for technical clarificationsduring technical evaluation2 days / / f f y y / / 8 8 / % % @ @ > > /inspection required byempanelled inspection authority / agenciespre-registered with gemno v v /estimated bid value1100000 v v y y /evaluation methodtotal value wise evaluation & & /arbitration clauseno /mediation clauseno //bid details /emd detail b /advisory bankstate bank of india /emd amount11000 /epbg detail f /requirednoa. 2 % & 8& % & % 8 b ^ s /emd exemption: the bidder seeking emd exemption, must submit the valid supporting document for the relevantcategory as per gem gtc with the bid. under mse category, only manufacturers for goods and service providers forservices are eligible for exemption from emd. traders are excluded from the purview of this policy.b. , , / @ ? / emd & performance securityshould be infavour of beneficiary, wherever it is applicable. /beneficiary : pfa2 / 18 th floor, nab, south eastern railway, garden reach, kolkata-43pfa ? / bid splitting not applied. / mii purchase preference / mii purchase preferenceyes ? 9 @ 8, ? v l1+x% @ / purchase preferenceto mii sellers availabele upto price within l1+x%20 ? @ 8 8 / maximum percentage of bidquantity for mii purchase preference50 % - - ? 8 2017 ; 1/; 2 & % % ? 16.09.2020 - / allow participation onlyfrom class 1/class 2 local suppliers as per the publicprocurementpreference to make-in-india order2017 date 16.09.2020as amended and applicabletime to timeyes, in compliance with the mii order : dpiit orderasamended and applicable time to time /mse purchase preference /mse purchase preferenceyes f h % @8, ? v l1+x% @ /purchase preference to mse oems available uptoprice within l1+x%15 f h @ 8 8 / maximum percentage ofbid quantity for mse purchase preference251. experience criteria: in respect of the filter applied for experience criteria, the bidder or its oem of the product offeredin the bid themselves or through resellers should have regularly, manufactured and supplied same or similarcategory products to any central / state govt organization / psu for number of financial years as indicated above inthe bid document before the bid opening date. copies of relevant contracts and delivery acceptance certificates likecrac to be submitted along with bid in support of having supplied some quantity during each of the financial year. incase of bunch bids, the category of primary product having highest value should meet this criterion. 2. preference to make in india products for bids < 200 crore:preference shall be given to class 1 local supplier asdefined in public procurement preference to make in india, order 2017 as amended from time to time and itssubsequent orders/notifications issued by concerned nodal ministry for specific goods/products. the minimum localcontent to qualify as a class 1 local supplier is denoted in the bid document. if the bidder wants to avail the purchasepreference, the bidder must upload a certificate from the oem regarding the percentage of the local content and thedetails of locations at which the local value addition is made along with their bid, failing which no purchase preferenceshall be granted. in case the bid value is more than rs 10 crore, the declaration relating to percentage of local contentshall be certified by the statutory auditor or cost auditor, if the oem is a company and by a practicing cost accountantor a chartered accountant for oems other than companies as per the public procurement preference to make-in -india3 / 18 order 2017 dated 04.06.2020. only class-i and class-ii local suppliers as per mii order dated 4.6.2020 will be eligible tobid. non - local suppliers as per mii order dated 04.06.2020 are not eligible to participate. however, eligible micro andsmall enterprises will be allowed to participate .the buyers are advised to refer the om no.f.1/4/2021-ppd dated18.05.2023. om no.1 4 2021 ppd dated 18.05.2023 for compliance of concurrent application of public procurementpolicy for micro and small enterprises order, 2012 and public procurement preference to make in india order, 2017. 3. purchase preference will be given to mses having valid udyam registration and whose credentials are validatedonline through udyam registration portal as defined in public procurement policy for micro and small enterprisesmses order, 2012 dated 23.03.2012 issued by ministry of micro, small and medium enterprises and its subsequentorders/notifications issued by concerned ministry. if the bidder wants to avail themselves of the purchase preference, the bidder must be the manufacturer / oem of the offered product on gem. traders are excluded from the purview ofpublic procurement policy for micro and small enterprises and hence resellers offering products manufactured by someother oem are not eligible for any purchase preference. in respect of bid for services, the bidder must be the serviceprovider of the offered service. relevant documentary evidence in this regard shall be uploaded along with the bid inrespect of the offered product or service and buyer will decide eligibility for purchase preference based ondocumentary evidence submitted, while evaluating the bid. if l-1 is not an mse and mse seller s has / have quotedprice within l-1+ 15% selected by buyer of margin of purchase preference /price band defined in relevant policy, such mse seller shall be given opportunity to match l-1 price and contract will be awarded for 25% selected by buyerpercentage of total quantity. the buyers are advised to refer the om no. f.1/4/2021-ppd dated 18.05.2023om no.1 4 2021 ppd dated 18.05.2023 for compliance of concurrent application of public procurement policy formicro and small enterprises order, 2012 and public procurement preference to make in india order, 2017. benefits ofmse will be allowed only if seller is validated on-line in gem profile as well as validated and approved by buyer afterevaluation of documents submitted. 4. estimated bid value indicated above is being declared solely for the purpose of guidance on emd amount and fordetermining the eligibility criteria related to turn over, past performance and project / past experience etc. this has norelevance or bearing on the price to be quoted by the bidders and is also not going to have any impact on bidparticipation. also this is not going to be used as a criteria in determining reasonableness of quoted prices which wouldbe determined by the buyer based on its own assessment of reasonableness and based on competitive prices receivedin bid / ra process. 5. past performance: the bidder or its oem themselves or through re-sellers should have supplied same or similarcategory products for 20% of bid quantity, in at least one of the last three financial years before the bid opening dateto any central / state govt organization / psu. copies of relevant contracts proving supply of cumulative orderquantity in any one financial year to be submitted along with bid in support of quantity supplied in the relevantfinancial year. in case of bunch bids, the category related to primary product having highest bid value should meet thiscriterion. entry and mid level laptop - notebook 5 pieces 9 9 1 2 & & % % % % i i @ @ % % 8 j8 j f f /minimum 50% and 20% local contentrequired for qualifying as class 1 and class 2 local supplier respectively x x /technical specifications x / as per gem category speci cation /speci cation x x /specificationname f f v v /bid requirementallowed valuesprocessorlaptop typeentry levelprocessor numberamd ryzen 3 5425u, intel core i3 - 1215u or higheroperating systemoperating system factorypre-loadedwindow 11 professionalmemoryram size gb16.0 or higherdisplaydisplay size in cm -diagonal35.56 to 38.09 14 in to 14.99 instoragecapacity of storage drive ingb512, 1024, 2048 or higher4 / 18 additional specification parameters - entry and mid level laptop - notebook 5 pieces specification parameternamebid requirement allowed valueswarranty3 years* bidders offering must also comply with the additional specification parameters mentioned above. //s ? l s ? l /consignees/reporting officer and quantity9. .9. ./s.no. //s ? l s ? l /consigneereporting/officer /address /quantity? ? ? ? /deliverydays1kankan nag700043, 11, garden reach road, se railway, kolkata560scanner v3 2 pieces 9 9 1 2 & & % % % % i i @ @ % % 8 j8 j f f /minimum 50% and 20% local contentrequired for qualifying as class 1 and class 2 local supplier respectively x x /technical specifications* x / as per gem category speci cation /speci cation x x /specificationname f f v v /bid requirementallowed valuesgenericscanner typeintegrated sheet fed & flat bedmaximum scan sizea4, legal and a3, a4, legal, a3 and a3+ or higherperformancemaximum optical resolutionin dpi600, 1200, 2400, 4800 or highersimplex colour scan speed at200 dpi in ppm fordocument feeder101 to 120, 121 to 140, 141 to 160 or higherduplex colour scan speed fordocument in ipm fordocument feeder221 to 240, 241 to 260, 261 to 280 or higherdocument handlingduplex scanningyes or higherautomatic document feederadf tray capacity at 75gsm in number of sheets151 to 200, 201 to 300, 301 to 500 or highercertificationon site warranty in years3 or higher5 / 18 additional specification parameters - scanner v3 2 pieces specification parameternamebid requirement allowed valueswarranty5 yearsmaximum scan sizea3* bidders offering must also comply with the additional specification parameters mentioned above. //s ? l s ? l /consignees/reporting officer and quantity9. .9. ./s.no. //s ? l s ? l /consigneereporting/officer /address /quantity? ? ? ? /deliverydays1kankan nag700043, 11, garden reach road, se railway, kolkata260all in one pc v2 5 pieces 9 9 1 2 & & % % % % i i @ @ % % 8 j8 j f f /minimum 50% and 20% local contentrequired for qualifying as class 1 and class 2 local supplier respectively x x /technical specifications* x / as per gem category speci cation /speci cation x x /specificationname f f v v /bid requirementallowed valuesdescriptiondescription of storeall in one personal computers consist of a mouse, keyboard, display with web camera, inbuilt/integratedmicrophone array and speakers, an internal cpu withconnection cables and power adapter with 1 yearstandard warrantyprocessor numberintel core i5-13500, intel core i5-14500, intel core i9-12900, intel core i7-13700, intel core i7-14700, intelcore i9-13900t, intel core i9-13900, intel core ultra 5-235, intel core ultra 7-265, intel core i5 14600t, intelcore ultra 5 235t, intel core ultra 5 245, intel core ultra5 245t, intel core ultra 9 285 or higherinput devicesmouse connectivitywired, wireless or higherkeyboard connectivitywired, wireless or higheroperating systemoperating system factorypreloaded with certificationwindows 11 professionalmemorytype of ramddr4, ddr5 or higherram size gb16storagetype of storage installedwith the systemnvme ssdstorage capacity in gb5126 / 18 displaydisplay size - diagonal ininches58.1 - 63 22.87 - 24.8portsnumber of ports1-dp, 1-hdmi, 1- rj-45 10/100/1000 ethernet port, 1-usb 3.1 gen 1 type c, 1-usb 3.1 gen 2 type a, 2-usb3.1 gen 1 type a, 2-usb 3.1 gen 2 type a, universalaudio jackgenericstandheight adjustable /speci cation x x /specificationname f f v v /bid requirementallowed valuesadditional specification parameters - all in one pc v2 5 pieces specification parameternamebid requirement allowed valueswarranty3 years* bidders offering must also comply with the additional specification parameters mentioned above. //s ? l s ? l /consignees/reporting officer and quantity9. .9. ./s.no. //s ? l s ? l /consigneereporting/officer /address /quantity? ? ? ? /deliverydays1kankan nag700043, 11, garden reach road, se railway, kolkata560computer printer v2 5 pieces 9 9 1 2 & & % % % % i i @ @ % % 8 j8 j f f /minimum 50% and 20% local contentrequired for qualifying as class 1 and class 2 local supplier respectively x x /technical specifications* x / as per gem category speci cation /speci cation x x /specificationname f f v v /bid requirementallowed valuesgenericdescription of storescomputer printer with minimum 1 year on site warranty, including cartridge and power cord/adaptorprint technologyinkjettype of printingmonochrome blackpaper sizea4 and legal, a3, a4 and legal or higherprintingminimum print speed perminute as per iso/iec 24734in a4 size-monochromeblack in ppm16 to 20, 21 to 25, 26 to 30, 31 to 35, 36 to 40, 41 to 45, 46 to 50, 51 to 55, 56 to 60, 61 to 65, 66 to 70 or higher7 / 18 minimum print speed perminute as per iso/iec 24734in a4 size-colour in ppmnot applicable or higherminimum print speed perminute as per iso/iec 24734in a3 size-mono in ppmnot applicable, 1 to 5, 6 to 10, 11 to 15, 16 to 20, 21 to25, 26 to 30, 31 to 35, 36 to 40, 41 to 45, 46 to 50, 51 to55, 56 to 60 or higherminimum print speed perminute as per iso/iec 24734in a3 size-colour in ppmnot applicable or higherauto duplexing printing 2-sided featureyes or higherconnectivityconnectivityusb port, ethernet port, wi-fi /speci cation x x /specificationname f f v v /bid requirementallowed valuesadditional specification parameters - computer printer v2 5 pieces specification parameternamebid requirement allowed valueswarranty3 years* bidders offering must also comply with the additional specification parameters mentioned above. //s ? l s ? l /consignees/reporting officer and quantity9. .9. ./s.no. //s ? l s ? l /consigneereporting/officer /address /quantity? ? ? ? /deliverydays1kankan nag700043, 11, garden reach road, se railway, kolkata560special terms and conditions-version:5 effective from 28-07-2025 for category entry and mid level laptop- notebook1. for buyers 8 / 18 the category has been created in accordance with the model technical specificationissued by the ministry of electronics and information technology meity vide letter no. w-43/4/2020-iphw dated 19th august 2024, and is based on the parameters defined therein.the specifications applicable to this category are as per the meity model technicalspecification dated 19th august 2024. accordingly, buyers shall not specify or mandateany particular processor, processor brand, or manufacturer in the additional terms andconditions atc. in this context, reference may also be made to clause 2e of the gemgeneral terms and conditions gtc, which inter alia states: the specifications shallidentify the key parameters defining the products with all necessary validations related toconfiguration, type of data, restrictions, range / allowed values, allowed units etc. sellersas well as buyers while offering / buying the goods / services shall have to comply withthe validation rules / restrictions provided for in the category specification. buyers /sellers cannot add parameters and / or drop down values not provided for in categoryspecification. in view of the above, buyers are not permitted to amend or modify anytechnical specification through the additional terms and conditions, and must ensure fullcompliance with the predefined category specificationsproduct verificationa unique device serial number shall be provided by the seller at the time of supply, whichis mentioned on the product. the buyer/consignee shall be able to verify the completeproduct details, including configuration, through the oem website. the buyer/consigneeshould be able to perform these verifications without needing to create an account on theoem website.operating system1. there is no requirement that the oem of the laptop should be a device partner ofmicrosoft or hold a valid authorisation from microsoft 2. microsoft os may be sourced directly from microsoft by oems holding devicepartner status, and those not holding device partner status may source fromauthorized distributors, i.e., ingram/reddington and their authorized channelpartners.3. buyers may ensure that the authorisation from microsoft shall not be made amandatory requirement in bids.4. if supplies are made as per brands of oems who are global device partners, then theserial number of the machine supplied can be used to check the details of theproduct from the website of the oem.5. in the case of local device partners of microsoft, os details such as the digital keynumber should be produced with supplies, and the buyer may verify them frommicrosoft.6. in case of other oems who are sourcing from authorized distributors of microsoft, reddington, or ingram, a copy of the invoice which contains the relevant serialnumber of windows os shall be submitted with supplies, and the buyer/consigneecan verify the same from the os server website or by telephone, or both.7. in respect of verification of os, the consignee shall take necessary steps at the timeof acceptance. for device partner machines, buyers can check the laptop oemwebsite to verify the os by entering the pcs serial number and part code number.for entities that are not device partners and source os from distributors networks, they may verify the serial number through the microsoft website or by telephone, orboth.8. in case the product offered is with a dos or linux operating system, suchverification of os shall not be applicable.9. buyer shall request for windows hardware compatibility certificate for windowoperating system to ensure the supply hardware is compatible with windowsoperating systemstorage retentionbuyer may add their requirement of retention of securely store all hard disk driveshdds or solid-state drives ssds used in the laptop-notebook under atc clause.requirement of oemlogo buyers are advised to note that incorporating a condition stipulating an oem logo on themotherboard is restrictive and may not be incorporated into the bids.processors intel and amd processors are added as per model technical specification of laptop -notebook issued by ministry of electronics and information technology meity-iphwdivision w-43/4/2020 dated 19 aug 20249 / 18 warranty1. the buyer may ensure that as soon as supplies are received, a request for awarranty certificate is made, along with logging into the oem website/call center toverify the certificate.2. the product in gem marketplace direct purchase & l1 purchase comes with aminimum standard on site warranty of one year. in case the seller has standardwarranty more than one year, the same may be mentioned in the catalogueincluding in the model name and in such case higher warranty offered shallprevail/supersede the minimum one year warranty.om related to mii, local content andmeity advice onmodel technicalspecifications buyers are requested to refer to various oms pertaining to dpiit and meity, as issued fromtime to time, while making procurement and follow relevant provisions as applicable.check points duringacceptance ofsupplies before generating the consignee receipt and acceptance certificate crac, theconsignee may inspect the system condition and verify that it complies with the agreedspecifications and configurations. in the case of a large number of units to be procured, then the buyer may opt for bidding and accordingly stipulate conditions regardinginstallation, inspection by consignees/inspection agency. consignees who receive thesupplies should be vigilant and should complete checking to ensure that there is no scopefor the supply of refurbished products. at the time of receiving supplies, the consigneemay adhere to the following to ensure that any discrepancies in supplies can be flagged, taken into account, and reflected while generating the crac: i. packing should be checked properlyii. a warranty certificate from the oem should be insisted upon and checked.iii. instruction manuals and the os installed should be checked.iv. the machine serial number should also be checked through settings and can beverified from the oem website. the above points are for guidance, and thebuyer/consignee may take steps considered suitable by them for checking at theconsignee end before acceptance of systems.v. an escalation matrix for customer grievance redressal shall be insisted upon by thebuyer from the seller at the time of delivery.battery backupbuyer may check/validate battery backup time with appropriate benchmark.for sellers oem websitelink/part no forproduct verification the oem shall share the oem website link with the buyer at the time of delivery. theoffered model details/configuration should be available on their website. a unique deviceserial number shall also be provided at the time of supply, which is also mentioned on theproduct. the buyer/consignee shall be able to verify the complete product details, including configuration, through the shared oem website link.changing or alteringthe configurationseller must refrain from changing or altering the configuration of the factory pre-loadedmachine. the machine should be delivered to the consignee in its original, factory-approved configuration.warrantythe seller shall furnish a valid warranty certificate/tag from the oem to the purchaser, guaranteeing the products coverage under the specified warranty terms. the warrantycertificate should be verifiable through the oem website/customer care center.compliance ofextended producer sresponsibilitywith effect from 1.4.23, as per the e-waste rules 2022, epr registration is mandatory formanufacturing entities. therefore, all oems shall hold valid epr registration, and theregistration number should be reflected in the catalog parameter. oems shall ensurecompliance with all responsibilities as per epr registration applicable from time to time.mandatory /statutoryrequirements asapplicableoems shall have to ensure compliance with the mandatory/statutory requirements as perthe government of india notifications issued from time to time for hardware and softwarecomponents, as applicable.operating systemit shall be the responsibility of oems to ensure that supplies are made with genuineoperating systems.10 / 18 special terms and conditions-version:5 effective from 18-09-2025 for category all in one pc v21. for buyers:1.product verificationa unique device serial number shall be provided by the seller at the time ofsupply, which is mentioned on the product. the buyer/consignee shall be able toverify the complete product details, including configuration, through the oemwebsite. the buyer/consignee should be able to perform these verificationswithout needing to create an account on the oem website.a. there is no requirement that the oem of the all in one pc should be adevice partner of microsoft or hold a valid authorisation from microsoft11 / 18 .operating systemb. microsoft os may be sourced directly from microsoft by oems holdingdevice partner status, and those not holding device partner status maysource from authorized distributors, i.e., ingram/reddington and theirauthorized channel partners.c. buyers may ensure that the authorisation from microsoft shall not bemade a mandatory requirement in bids.d. if supplies are made as per brands of oems who are global devicepartners, then the serial number of the machine supplied can be used tocheck the details of the product from the website of the oem.e. in the case of local device partners of microsoft, os details such as thedigital key number should be produced with supplies, and the buyer mayverify them from microsoft.f. in case of other oems who are sourcing from authorized distributors ofmicrosoft, reddington, or ingram, a copy of the invoice which contains therelevant serial number of windows os shall be submitted with supplies, and the buyer/consignee can verify the same from the os server websiteor by telephone, or both.g. in respect of verification of os, the consignee shall take necessary stepsat the time of acceptance. for device partner machines, buyers can checkthe all in one pc oem website to verify the os by entering the pcs serialnumber and part code number. for entities that are not device partnersand source os from distributors networks, they may verify the serialnumber through the microsoft website or by telephone, or both.h. in case the product offered is with a dos or linux operating system, suchverification of os shall not be applicable.i. buyer shall request for windows hardware compatibility certificate forwindow operating system to ensure the supply hardware is compatiblewith windows operating system12 / 18 .requirement of oemlogobuyers are advised to note that incorporating a condition stipulating an oem logoon the motherboard is restrictive and may not be incorporated into the bids.4.warrantya. the buyer may ensure that as soon as supplies are received, a request fora warranty certificate is made, along with logging into the oemwebsite/call center to verify the certificate.b. the product in gem marketplace direct purchase & l1 purchase comeswith a minimum standard warranty of one year. in case the seller hasstandard warranty more than one year, the same may be mentioned inthe catalogue including in the model name and in such case higherwarranty offered shall prevail/supersede the minimum one year warranty.5.om related to mii, localcontent and meity adviceon model technicalspecificationsbuyers are requested to refer to various oms pertaining to dpiit and meity, asissued from time to time, while making procurement and follow relevantprovisions as applicable.13 / 18 .check points duringacceptance of suppliesbefore generating the consignee receipt and acceptance certificate crac, theconsignee may inspect the system condition and verify that it complies with theagreed specifications and configurations. in the case of a large number of unitsto be procured, then the buyer may opt for bidding and accordingly stipulateconditions regarding installation, inspection by consignees/inspection agency.consignees who receive the supplies should be vigilant and should completechecking to ensure that there is no scope for the supply of refurbished products.at the time of receiving supplies, the consignee may adhere to the following toensure that any discrepancies in supplies can be flagged, taken into account, and reflected while generating the crac: i. packing should be checked properlyii. a warranty certificate from the oem should be insisted upon and checked.iii. instruction manuals and the os installed should be checked.iv. the machine serial number should also be checked through settings andcan be verified from the oem website. the above points are for guidance, and the buyer/consignee may take steps considered suitable by them forchecking at the consignee end before acceptance of systems.v. an escalation matrix for customer grievance redressal shall be insistedupon by the buyer from the seller at the time of delivery.7.hdd/ssd storageretentionbuyer may add their requirement of retention of securely store all hard diskdrives hdds or solid-state drives ssds used in the all in one pc under atcclause.for sellers:14 / 18 .oem website link/partno for productverificationthe oem shall share the oem website link with the buyer at the time of delivery.the offered model details/configuration should be available on their website. aunique device serial number shall also be provided at the time of supply, whichis also mentioned on the product. the buyer/consignee shall be able to verify thecomplete product details, including configuration, through the shared oemwebsite link.2.changing or altering theconfigurationseller must refrain from changing or altering the configuration of the factory pre-loaded machine. the machine should be delivered to the consignee in itsoriginal, factory-approved configuration.3.warrantythe seller shall furnish a valid warranty certificate/tag from the oem to thepurchaser, guaranteeing the products coverage under the specified warrantyterms. the warranty certificate should be verifiable through the oemwebsite/customer care center.4.compliance of extendedproducer s responsibilitywith effect from 1.4.23, as per the e-waste rules 2022, epr registration ismandatory for manufacturing entities. therefore, all oems shall hold valid eprregistration, and the registration number should be reflected in the catalogparameter. oems shall ensure compliance with all responsibilities as per eprregistration applicable from time to time.5.mandatory / statutoryrequirements asapplicableoems shall have to ensure compliance with the mandatory/statutoryrequirements as per the government of india notifications issued from time totime for hardware and software components, as applicable.6.operating systemit shall be the responsibility of oems to ensure that supplies are made withgenuine operating systems. special terms and conditions-version:3 effective from 31-01-2025 for category computer printer v21. for buyers1productverificationthe buyer/consignee shall verify the complete product details, including configuration, through the oem website. the buyer/consignee should be able to perform theseverifications without needing to create an account on the oem website.2warranty1. the buyer may ensure that as soon as supplies are received, a request for awarranty certificate is made, along with logging into the oem website/call centre toverify the certificate.2. the product in gem marketplace direct purchase & l1 purchase comes with aminimum standard on site warranty of one year. in case the seller has standardwarranty more than one year, the same may be mentioned in the catalogueincluding in the model name and in such case higher warranty offered shallprevail/supersede the minimum one year warranty.3. buyer shall verify the actual number of prints completed by the printer at the time ofdelivery to ensure that the product has not been in use prior to delivery to thebuyer and may be verified using the printer s built-in print counter or an equivalenttracking system as available with oems.4. buyer may please note that warranty does not cover any consumables i.e.cartridges/toner/ink/developer and such consumables.for sellers15 / 18 oem websitelink/part no forproductverification the oem shall provide the oem website link to the buyer at the time of delivery. theoffered model details/configuration should be available on the oems website. a deviceserial number must also be provided at the time of supply, which must also be mentionedon the product supplied. the buyer/consignee must be able to verify the complete productdetails, including configuration, through the provided oem website link. 4warranty1. the seller shall furnish a valid warranty certificate/tag in physical or digital formatfrom the oem to the purchaser, guaranteeing the products coverage under thespecified warranty terms. the warranty certificate should be verifiable through theoem website/customer care centre.2. the product in gem marketplace direct purchase & l1 purchase comes with astandard warranty of 1 year only and additional warranty may be opted for via thebidding process.3. the warranty period will be valid for the specified number of years or until theprinter reaches the oem-defined minimum number of prints within the warrantyperiod, whichever is earlier, i.e. once the printer meets either the minimum numberof prints within the warranty period or the time duration specified, the warrantycoverage will end.4. the actual number of prints completed by the printer during the warranty periodmay be verified using the printer s built-in print counter or an equivalent trackingsystem.5compliance ofextendedproducer sresponsibilitywith effect from 1st april 2023, as per the e-waste rules 2022, epr registration ismandatory for manufacturing entities. therefore, all oems shall hold valid epr registration, and the registration number should be reflected in the catalogue parameter. oems shallensure compliance with all responsibilities as per epr registration applicable from time totime.9 9 > > n n/buyer added bid specific terms and conditions1. genericexperience criteria: the bidder or its oem themselves or through resellers should have regularly, manufactured and supplied same or

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